About Us
Welcome to Dimension Infinity – Empowering the Future of Hospitality Leadership
Dimension Infinity delivers more than training – we deliver transformation. We work with
hospitality organizations to align digital learning with business goals across hotel and
restaurant management, casino and gaming, cruise line operations, and beyond. Our
consulting-led approach ensures every learning experience directly supports operational
excellence.
In a fast-changing hospitality landscape, continuous digital learning is no longer optional—
it’s a strategic advantage. Our solutions bridge traditional training with real-time,
experiential learning to elevate workforce performance, guest satisfaction, and business
outcomes.
From ethics in HR to multi-property performance alignment, we create tailored digital
training ecosystems that empower your workforce to think critically, adapt swiftly, and lead
confidently. Wherever your team is on their journey – from frontline managers to executive
leaders – we deliver solutions that evolve with your needs.
Why Choose Us?
- Expert-Led Training: Learn from seasoned professionals with years of experience in the hospitality industry.
- Flexible Learning: Study anytime, anywhere, at your own pace with our user-friendly online platform.
- Career-Oriented Curriculum: Gain industry-recognized skills that employers value.
- Continuous Support: Get guidance and mentorship every step of the way.
At Dimension Infinity, we don’t just teach hospitality—we inspire a lifelong passion for service, excellence, and innovation.
Our Mission
Dimension Infinity empowers organizations with sustainable, tech-driven solutions that enhance workforce productivity, solve mission-critical priorities and foster long-term growth. We bring together innovation, design, training & strategy to deliver measurable transformation across industries.
Our Vision
To be a catalyst for transformative progress — where design, innovation, and digital strategy converge to redefine excellence across industries.
Founder Story
RG is a global professional who has lived and worked across six countries on three continents, shaped by rich cultural experiences and a passion for transformation. My professional journey began with foundational studies in hospitality through the American Hotel & Lodging Association (AH&LA), which sparked my dedication to service and operational excellence. I then pursued a Bachelor’s degree in Hospitality and Tourism Management from William Blue College in Sydney, further refining my expertise.
I worked with world-class brands like Marriott and Sheraton, managing the front office, rooms division, and eventually overseeing entire hotel operations, including boutique properties. These formative years gave me a deep appreciation for the guest journey, team leadership, and performance standards.
Over the past 10 years, I transitioned into talent transformation, combining my service roots with IT solutions to drive engagement, productivity, and scalable growth in organizations.
These diverse experiences inspired the creation of Dimension Infinity—a company built to help businesses thrive at the intersection of technology, design, training, and strategy. We specialize in sustainable, people-centered solutions that improve performance, enhance guest and customer experiences, and support long-term success.
Training That Moves the Metrics You Care About
- Mapping Training to Your Goals
- Your vision. Your metrics.Our tailored training.
- Every hospitality business has unique goals—whether it's delighting guests, improving operations, or retaining top talent. At Dimension Infinity, we don’t start with content. We start with your outcomes. We work backwards from your KPIs to design digital learning journeys that move the metrics that matter.
